Refund
I have an App payment dispute. Can you give me a refund?
Subscriptions purchased via Apple Store or Google Play are at the control of the app stores in terms of payment. We are unable to assist with accounting issues for app subscriptions. If you have a dispute you will need to head here for iOS and here ...
Can I get a refund if I'm not using my program?
We are unable to provide a refund for failure to use the product you have chosen to purchase. It is solely in your hands how much you’d like to utilise the program when making the commitment to yourself on your health and wellness journey. If you ...
I didn't realise my subscription was recurring. Can I have a refund?
Our policy, which is outlined in our “Terms of Use” states that subscriptions are recurring and set to renew automatically on the anniversary of the sign-up date, based on your chosen subscription. By creating an account, you agreed that you had read ...
I forgot to cancel before my renewal date. Can I have a refund?
Memberships need to be cancelled 24 hours before your next payment/renewal date. If you have forgotten to cancel in this time, we are unable to offer you a refund. Note, if your subscription was created via the website, you will need to cancel via ...