How do I cancel my subscription?

We are sorry to see you go!

But, if you need to take a break, that's okay! We hope to see you back with us at 28 soon!

If you signed up via our website:

To cancel your subscription, go to your account page on the website and click 'Cancel' button next to your membership details.

NOTE, this must be done 24 hours before your next payment date to avoid being charged.

Once you cancel, you will continue to have full access to the program until the end of your current paid period.

If you do not see the above option in your account, then you have subscribed via Apple or Google Play. Please see instructions below on how to cancel your subscription in this case:

If you signed up via Apple:

Navigate to your 'Apple Settings' -> Apple ID -> Media and Purchases -> View Account -> Subscriptions and select Cancel option.

Here is the Apple help link for more information.

If you signed up via Google Play:

On your Android device, go to Payments and Subscriptions in Google Play -> Select the subscription you want to cancel ->Tap Cancel subscription -> Follow the instructions.

Here is the Google Play link for more information.

Remember - once a 28er, always a 28er. You are welcome back to us anytime!

If there is anything we can do to help you on your health and fitness journey, please email us at hello@28bysamwood.com.

We'd love for you to stay on board and help you achieve all of your goals!