Payment
My payment failed. What do I do?
Our automated payment system will attempt to retry payment in 12-36 hours. This will be attempted a few times times before your account defaults to cancelled. To avoid a failed payment and subscription cancellation ensure your payment details are ...
Can I upgrade from a 1 month subscription to the Quarterly or Annual Subscription?
Absolutely! If you want to give 28 a try and don’t want to commit to quarterly or annual subscription upfront, you are welcome to sign up for the monthly subscription! Then, when you decide you’d like to commit to the quarterly or annual subscription ...
Where can I access my invoices? / I need a receipt for Health Insurance.
You’ll find all of your invoices and payment history via your account page on the website. Here, please scroll down to the ‘payment history’ section of the page and you’ll see a download invoice column. You’ll be able to save any invoices that you ...
What are my payment options?
We have a monthly, quarterly and annual subscription option. All subscription options are recurring subscriptions and will automatically renew at the end of your chosen subscription cycle. We offer a monthly plan for $69 a month, a quarterly plan for ...
Is this a once off payment?
No, 28 is a recurring subscription and will automatically renew every month, quarter or year as per your agreed selection at sign-up. If you’d like to sign-up for a single month or a single three months, you can cancel your subscription any time ...
When is my payment taken?
Your payment is taken immediately upon sign up and you will have immediate access to the program via App and website. Including daily workouts and recipes so you can get started right away. For recurring subscriptions, your payment is will taken on ...
How do I update my payment details?
To update your payment details, please head over to website and head to your “account" page. Scroll to the ‘payment details’ section, select the orange ‘change’ button. Enter in your new payment details and press “Update Card”.