Billing

Payment

• What are my payment options?
• When is my payment taken?
• Is this a one off payment?
• What happens after I pay?
• Can I swap between payment plans?
• My payment has failed, what do I do?

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Cancellation

• How do I cancel my subscription?
• I unsubscribed via the emails, is my account cancelled?
• I cancelled my account but changed my mind, what do I do?
• How do I suspend my membership?

Refund

• I forgot to cancel in time, can I have a refund?
• I didn’t realise my subscription was recurring, can I have a refund?
• Can I get a refund if I’m not using my program?