How can I contact the crew? Anytime you need support from the crew, you can reach out to them via our contact page: https://support.28bysamwood.com/hc/en-us/requests/new Related articles I didn’t realise my subscription was recurring, can I have a refund? What happens with the website? Do I use both? How does the online shopping function work? Do you have a dairy free meal plan? Do you cater for different dietary requirements?