How can I contact the crew? Anytime you need support from the crew, you can reach out to them via our contact page: https://support.28bysamwood.com/hc/en-us/requests/new Related articles I didn’t realise my subscription was recurring, can I have a refund? Can I reset the program and start again? Is the 8 week challenge the same as the normal 28 program? What happens with the website? Do I use both? How do I enter the 8 week challenge?